Effective Date: 9.11.26

Bloom & Co. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Bloom & Co. collects, uses, shares, and protects information when you visit this website, submit a form, subscribe to email communications, or contact us.

In this policy, "Bloom & Co.," "we," "us," and "our" refer to Bloom & Co.

Information We Collect
Depending on how you interact with our website, we may collect information you provide directly, such as your name, contact details, project inquiries, form submissions, and email preferences. Squarespace and other website tools may also automatically collect limited technical information, such as your browser, device, IP address, pages viewed, and cookie preferences.

How We Use Your Information
We use information to respond to inquiries, schedule consultations, provide customer service, and manage project communications. We may also use information to improve the website and customer experience, maintain security, prevent fraud, keep required business records, and send promotional emails when you have chosen to receive them.

Squarespace
This website is hosted by Squarespace. Squarespace may collect information about website visitors, including browser, device, network, website activity, and IP-address information, to provide, operate, protect, and improve its platform and services. Information collected by Squarespace is also subject to Squarespace's own privacy policy and terms.

The Trade Lab
If you apply to or participate in the Trade Lab, we may collect information relevant to your application and trade account, and may share information necessary to administer the program with Heritage Home Supply, our sister company.

Other Service Providers
We use trusted service providers to help operate our website, send emails, provide website analytics, support customer service and business administration, prevent fraud, and maintain website security. We share only the information reasonably necessary for these providers to perform their services. We may also disclose information when required by law, when necessary to protect our business or customers, or in connection with a sale or transfer of the business. Bloom & Co. does not sell personal information in exchange for money.

Cookies and Website Analytics
This website uses cookies and similar technologies to support features such as website security, customer accounts, and navigation, and to help us understand website traffic. Depending on your location and our website settings, you may be able to manage non-essential cookies through the website's cookie banner or Cookie Preferences control, or through your browser settings.

Email Communications
We may send emails relating to your inquiry, consultation, or customer-service request. We may also send promotional emails when you subscribe or when otherwise permitted. You may unsubscribe using the link included in the message; this will not stop request-related communications.

How Long We Keep Your Information
We keep customer information only for as long as reasonably needed to provide service, maintain business records, resolve questions, prevent fraud, and meet legal, tax, accounting, or regulatory requirements.

Information Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices and Privacy Rights
You may contact us to ask about the personal information Bloom & Co. maintains about you or to request that information be corrected or deleted. We may need to verify your identity before completing a request. Depending on where you live, applicable law may provide additional privacy rights.

Children's Privacy
This website is not directed to children under 13, and Bloom & Co. does not knowingly collect personal information from children under 13.

Third-Party Websites
This website may include links to websites and services operated by other companies. Bloom & Co. is not responsible for the content, security, availability, or privacy practices of independent third-party websites or services.

Updates to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.